In a world where staying connected is crucial for businesses and individuals alike, Cisco’s ThousandEyes internet monitoring unit has taken a significant step forward. On Monday, the company unveiled new artificial intelligence-powered capabilities that promise faster prediction and diagnosis of internet outages and disruptions. This new technology, known as Digital Experience Assurance (DXA), aims to revolutionize the way customers of Cisco’s networking technology manage their network quality.
Unlike traditional monitoring software that simply alerts users to network issues, DXA is designed to automatically act on those issues. This proactive approach sets Cisco ThousandEyes apart as the “Google Maps” of the internet, offering a comprehensive view of users, applications, and networks. With 15 years of experience in the industry, the company has heavily invested in AI technology in recent years, culminating in the launch of DXA.
Empowering Businesses with AI
Joe Vaccaro, vice president and general manager of ThousandEyes, highlighted DXA’s ability to predict and address network issues before they impact users. By leveraging extensive data and AI algorithms, the platform enables businesses to optimize and remediate network issues with minimal manual intervention. With over 650 billion daily measurements collected worldwide, Cisco ThousandEyes provides unparalleled visibility into network performance across on-premises and cloud environments.
In addition to its existing Event Detection technology, which reduces disruption detection times to mere minutes, ThousandEyes is working on a groundbreaking new product. This upcoming tool will use AI to generate scripts that display the status of global ISP networks, public cloud services, and application connections. By automating these processes, Cisco ThousandEyes aims to simplify network monitoring and troubleshooting for businesses of all sizes.
The Future of AI in Internet Monitoring
Looking ahead, Vaccaro hinted at incorporating large language models into Cisco ThousandEyes’ AI systems. These models, foundational to cutting-edge AI technologies like ChatGPT and Google Gemini, have the potential to revolutionize how businesses monitor and manage their networks. With AI becoming increasingly prevalent in various industries, Cisco ThousandEyes is at the forefront of leveraging this technology to enhance digital experiences for millions of users worldwide.
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